Shipping-policy
We source our products primarily from overseas to bring you unique items. This means delivery can take a little longer, but we'll keep you updated.
If Your Package Is Damaged or Lost
We can accommodate for damaged items and packages lost in transit. To do so, we need to receive proof within 5 days of you receiving the goods. Please reach out to us at [email protected] as soon as possible so we can help.
When You're Returning an Item
Return shipping costs are your responsibility. The original shipping charges are also non-refundable. If a refund is issued, the cost of return shipping will be deducted from that refund. The only exception is if the item arrived damaged and needs a replacement—in that case, we cover the shipping.
Incorrect Addresses
We are not responsible for packages that go undelivered due to an incorrect address provided at checkout. Please double-check your details before placing an order.
A Note on Customs and Rare Delays
In rare instances, packages may take longer than the listed time frame. Customs can sometimes delay deliveries, and this is out of our control. The time it takes for an exchanged product to reach you may also vary depending on your location.
